ADMS 3020 Lecture Notes - Groupthink

• School: York University
• Department: Administrative Studies
• Course: ADMS 3020
• Professor: all

Document Summary

Create confidence (5 factors: reliability, fairness, caring, openness, competence. Deciding when: subordinates have needed information, commitment is crucial, subordinates" capabilities will be expanded, common values are shared, sufficient time is available. Deciding to whom (alternatives: involve no one, consult with other individuals, but decide alone, consult with a team, but decide alone, let the team decide, participate as a member of the team. Deciding how: begin with the end in mind, delegate completely, allow for participation, match authority with responsibility, with within the structure, provide support, focus accountability on results, delegate consistently, avoid upward delegation, clarify consequences. Effective outcomes of delegation: readily acceptable assignments, high morale and motivation, organizational coordination and efficiency, increased problem solving abilities, more discretionary time for managers, stronger interpersonal relationships, successful task completion. Leaders must develop credibility and influence: demonstrate integrity, be clear and consistent, create positive energy, use commonality and reciprocity, manage agreement and disagreement, encourage and coach, share information.