Chapter 9: Training delivery
Training Delivery activities
1. Develop a lesson plan
2. Choose the trainer
3. Decide the traineeswho should attend a trainingprogram
4. Determine the trainingmaterialsand equipment required
5. Preparethe training site
6. Schedule the training program
7. Administerthe training
8. Implementthe trainingprogram
Lesson plan:blueprint that outlines training programinacertainsequence. Lesson:unitofinstructionwithaspecific
-prepared in advance and detailed.
-Reflectsinteraction of content, sequence,trainer,trainee and normsoftheorganization.
-Coverpage includes training objectives,classroomrequirements,materials,handouts
Subjectmatter expert:someone who’sfamiliar withtheknowledge,skills and abilitiesrequired toperformatask and
hassubject matter expertise.
-effectivetrainersknowhow to make the materialinteresting.Theymustbeexcited and motivating.
-expressive trainersaremore physically animated witheyecontact,devices,engaging...etc.
Trainthetrainer:trainingprogramsthat teach subject matterexpertshowtodesign and deliver programs. Even ifthe
instructor isknowledgeable though the way they deliver it makesit boring. Thisis donethroughincreasingtheuseof
technology in the workplaces.
When selecting participants for a training program: consider:
-whocanbenefit from training
-whatprogramsare required by lawor government
-should the training be voluntary or compulsory
-should participants be segregated by level of organizationor2+levels should bein thesame class.
For serration participantsby org level or includingthem inthesame trainingsessiondependsonthecultureor the
organization.The main issue isif employeesare comfortable tospeak freelywith supervisorspresent.
Trainability test:measures individual ability to learn and performtrainingtaskssuccessfully.
-typically done by having individualstake a minicourseonasampleoflearning.
-effectivein predictingtraining successand job performance injobssuchascarpentryanddentistry.
-Helpspredict what kindof remedialtraining an individualmightrequiretoprepareatrainingprogram.
Trainingplan:indicateswho an organization needsintraining(hr staff),typeneeded (structured interviewing),howit
Materials(expendable items such as notepads,pensandmarkers)whereassuppliesinclude (equipment,workbooksand
manuals). Scheduling the training program:best time forbothparties?Availability ofsiteand materials? Best todoit allat once or
Trainingadministration:coordination of all peopleand materialsinvolved intheprogram.Maintenance oftrainee
records,schedules andcourse and materials. Employeeswhoarerequired toattend mustbenotified andenrolled in
the program. Suppliesrequired must be ordered.
Implementing the training program: