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Lecture 6

Week 6 – Training and Development Methods.docx

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York University
Administrative Studies
ADMS 3410
Paul Fairlie

Week 6Training and Development Methods 2 OfftheJob TrainingTechnology Training methodsNo panacea or best method for attention assimilation retentionreproduction Each approach onthejob or offthejob and method has its advantages and disadvantages Method must fit training requirements as determined by the needs analysis processMultiple methods often best ie blended training Offthejob training methods Offthejob training methods can be conducted inhouse andor outside the organization by either the organization itself or an third party Instructional methods refer to the techniques used to convey the training content within a training program such as lectures discussions or roleplays Lecture efficient way of providing large amount of information to an audience The biggest downside is that is not very participatory The flow is unilateral thus it should be provided with other methods such as tutorials It is not as effective for the development of skills or for changing attitudes Discussionallows twoway communication between the trainer and trainees as well as among trainees Discussions facilitate the exchange of ideas and are good ways to develop critical thinking skills as well as social and interpersonal skills Group discussions are not effective with large numbers of participants because they may remain silent or unable to participate oSeminars oDebatesforces the individual to look at the both sides of the argumenthighly recommended oTutorialsused in conjunction with lectures Group activities structuredinformal Case studya training method in which trainees discuss analyze and solve problems based on a real situation The primary use is to encourage open discussion and analysis of problems and events Case studies teach trainees to think for themselves and develop problemsolving skills Case studies develop analytical ability sharpen problemsolving skills encourage creativity and improve the organization of thoughts and ideas The objectives of a case study are to 1 introduce realism into trainees learning 2 deal with a variety of problems goals facts conditions and conflicts that often occur in the real world 3 teach trainees how to make decisions and 4 teach trainees to be creative and think independently Case incidenta training method in which one problem or issue is presented for analysis It is usually no more than 1 page in length Case incidents are used when the trainer wants to focus on one topic or concept An advantage of the case incident method is that trainees are able to use their own experiences The main disadvantage is that some trainees are bothered by the lack of background material Behavioural modelingdemonstrationa training method in which trainees observe a model performing a task and then attempt to imitate the observed behaviour It is based on social cognitive theory and observational learning Four key elements are important for both behavioural modeling and observation learning they are attention retention reproduction and reinforcement Behaviour modeling is based on four general principles of learning 1 observation modeling 2 rehearsal practice 3 reinforcement reward and 4 transfer
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