ADMS 1000 Lecture Notes - Lecture 33: W. M. Keck Observatory
ADMS 1000 Lecture 33 Notes –New Employers
Introduction
• Clients were especially impressed that Elisa was so readily available to them
• She even gave them her personal cellphone number.
• If they had a software question or problem at 9:00 p.m.
• On a Saturday, Elisa would answer her phone and cheerfully help something that was
neither expected nor required.
• Elisa was sure that she had done everything she could to impress her new employers.
• As a result, she was particularly excited when her co-worker pointed out the new job
that had been posted to the internal recruitment webpage (a special website for jobs
posted internally with the intent of promoting from within).
• The posting was for a newly created position, director of Training.
• Previously, the company only had client trainers (an entry level job) and HR generalists
who took care of all employees training.
• The new directorship would report to the VP of Sales, making it a highly prestigious
position within the corporate hierarchy.
• The director would be responsible for improving initial staff orientation and the training
received by new hires in the Sales department.
• Kium relied on its salesforce to grow its business.
• The director of Training would therefore be fulfilling an important role in the
organization.
• Elisa could not be more delighted.
• After all, she had an MBA and a degree in adult education, plus she had over a decade of
experience selling software solutions (although for companies other than Kium).
• In fact, it was her desire to get away from never-ending sales quotas and broaden her
career choices that led her to pursue an MBA.
• Given her many qualifications and her record of strong performance, Elisa was confident
that she would be a competitive candidate for the role.
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