ADMS 2200 Lecture Notes - Lecture 8: Competitive Intelligence, Ethnography, Data Mining
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CRM is used by companies that want to: |
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The primary goal of CRM is: |
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The first phase in CRM is: |
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Central depositories that are used to organize, store, analyze, and report upon data for decision-making purposes are known as: |
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5. |
The key functional areas of focus for CRM are: |
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