ADMS 2320 Lecture Notes - Lecture 30: Sam Zell, Randy Michaels, Chicago Tribune

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30 Apr 2018

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ADMS 2320 Lecture 30 Notes – A Bankrupt Culture

Introduction

• You may think this an exaggeration, but companies like UBS, American Express, KPMG,

FedEx, Adobe, and IBM use Happiness Coaches to do exactly that.

• As oe riti oted, Eouragig people to maintain a happy outlook in the face of less-

than-ideal conditions is a good way of keeping citizens under control in spite of severe

societal problems, or keeping employees productive while keeping pay and benefits

lo.

• Like many newspapers, the Chicago Tribune is in trouble.

• The paper was bought by real estate mogul Sam Zell in 2007, who promptly filed for

bankruptcy.

• That did not surprise experts. What Zell did next did.

• Zell hired ‘ad Mihaels as the Triue Copas CEO.

• Soon after Michaels arried, he lauhed a attak o the Triues ulture.

• I a iforal eetig ith a group of fello Triue eeuties, Mihaels said, Wath

this ad offered the aitress $ to sho her reasts.

• The group was dumbfounded.

• But Michaels hardly stopped there.

• Mihaels as fod of a ulture that iluded seual iuedo, poisoous orkplae

ater, ad profae ietie.

• Oe press release aoued the hirig of Ki Johso, ho, it as said, as a forer

aitress at Kokers—The Place for Hot Racks ad Cold Bres.

• Another executive reporting to Michaels sent links to raunchy websites in email

messages.

• Michaels was heard loudly discussing with other executives he had brought with him the

seual suitailit of arious eploees.

• When some complaied aout the hage i the orgaizatios ulture, Mihaels

rewrote the employee handbook.

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