ADMS 2320 Lecture Notes - Lecture 32: Beth Israel Deaconess Medical Center, Steelcase
30 Apr 2018
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ADMS 2320 Lecture 32 Notes – Arranging Tools
Introduction
• Arranging tools, supplies, equipment, and parts in a manner that promotes maximum
efficiency.
• For everything there should be a place, and everything should be in its place.
• Shining (Seiso).
• Systematic cleaning to make the workplace and workspace as clean and neat as
possible.
• At the end of the shift or workday, everything is left as it was when the workday started.
• Standardizing (Seiketsu).
• Knowing exactly what your responsibilities are to keep the first three “’s. 5. “ustaiig
(Shitsuke).
• Maintaining and reviewing standards, rigorous review, and inspection to ensure order
does not slowly slip back into disorder or chaos.
• Other companies are following Kyocera in making 5S an important part of their culture,
including London, Ontario-based 3M Canada, Markham, Ontario-based Steelcase, and
St. Thomas, Ontario-based Waltec.
• Lawn mower manufacturer Toro organizes printer output according to 5S principles, and
Virginia Mason Hospital in Seattle uses 5S to coordinate office space and arrange the
placement of medical equipment, such as stethoscopes.
• Paul Levy, president and CEO of Beth Israel Deaconess Medical Center in Boston, has
used 5S to reduce errors and time lost searching for equipment.
• At Kyocera, Brown exercises some discretion—he asked one employee to remove a
hook on her door while allowing another to keep a whale figurine on her desk.
• You hae to figure out ho to alae eig too pik ith upholdig the purpose of
the progra, he said.
• While Bro as happ ith “oie’s desk if ot the loset, he ated to look iside.
• Scovie tried to redirect the conversation but relented when Brown pressed.
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