ADMS 2400 Lecture 3: LECTURE 3
10 Feb 2017
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Document Summary
Perception process by which people select, organize (categorize) and interpret info. Stereotypes - beliefs that people who belong to certain groups possess certain characteristics. Prejudice - negative feelings about people belonging to certain groups. Discrimination - a form of negative behavior associated with a given stereotype. Internal - explanations based on actions for which the individual is responsible. External - explanations based on situations over which the individual has no control. Kelley"s theory of causal attribution - people will believe others" actions to be caused by internal or external factors based on three types of information: consensus, consistency, and distinctiveness. Fundamental attribution error - the tendency to overestimate the extent to which others" outcomes are caused by disposition. Self-serving bias - the tendency to attribute own success to self (disposition) and to attribute own failure to the situation. Employee"s behaviour becomes more consistent with supervisor"s initial expectations. Personality can be thought of as a (cid:498)unique(cid:499) collection of specific traits.
