ADMS 2400 Lecture Notes - Goal Setting, Belongingness, Learned Helplessness
Document Summary
Motivation: a set of energetic forces that determine the direction, intensity, and persistence of an employee"s work effort. External force: goals provided for employee to follow. Motivation measures, what employees do at a given moment and the direction in which their effort is channeled. Expectancy theory: the rational (cognitive) process that employees go through to make choices among different voluntary responses. Employees make choices based on 3 specific biased beliefs: Expectancy belief that exerting high level of effort will result in the successful performance of some task. Self-efficacy: belief that individual has required skills to complete task successfully. Past accomplishments, various experiences (others who have performed some work task), verbal persuasion (get persuaded by others to get work done) and emotional cues (fear and anxiety creates doubt while pride and enthusiasm boosts confidence) Instrumentality belief that successful performance will result in the attainment of some outcomes. Valence anticipated value of the outcomes associated with successful performance.