ADMS 2511 Lecture 8: ADMS 2511 Lecture 8 Notes
1 May 2018
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ADMS 2511 Lecture 8 Notes – Moving from Colleague to Supervisor
Introduction
• Some criticize the show for its faux realism.
• The CEOs know they are on camera, so every word and facial expression is for the
cameras.
• Many employees know they are on camera, too.
• Oe citic coeted, Because the seies’ e eistece euies coopeatio fo
the executives that it purports to make suffer for their sins, it has to raise them higher,
in the end, than it found them at the stat.
• Realistic or not, the series continues to be popular.
• And the effects on the bosses featured in the episodes— and their employees—are
profound.
• Lisa Lisson, president of Mississauga-based Fedex Canada, joined her employees on the
front line to see how they worked.
• “he sas the copa pides itself o poidig ecellet seice to ou custoes.
• Commenting on her experience, she said I am so glad that I did this.
• I thik it’s ipotat fo pesidets of copaies to get to ko thei eployees.
• They give their heart and soul to our company and we need to take time to really get to
know who they are and tell them that we care about them.
• Because we do.
• The idea has moved beyond television too.
• Recently, the Australian government created a program that places CEOs undercover in
their own workplaces.
• Oe paticipatig CEO, Phil “ith of clothig etaile Fletche Joes, said teafull, I
leat a lot fo this that I ould’t hae foud out a othe a.
• Cheryl Kahn, Rob Carstons, and Linda McGee have something in common.
• They all were promoted within their organizations into management positions.
• As well, each found the transition a challenge.
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