ADMS 3422 Lecture Notes - Lecture 1: Collective Bargaining, Performance Management, Conflict Resolution

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Human resources management: the study of the employment relationship between employers and individual employees, some of the key functions included in human resources management are, recruitment and selection, training and development, performance management, compensation, etc. Employee relations: the study of the employment relationship between employers and individual employees, in union & non-union settings, this term is used more in the united states. (will not be referred to often in this course) Industrial relations: the study of employment relationships and issues, in both unionized and non- unionized workplaces. Labour relations: the study of employment relationships and issues between groups of employees (usually in unions) and management; also known as union-management relations. Collective agreement: a written document outlining the terms and conditions of employment in a unionized workplace. It is arrived through the process of collective bargaining. Collective bargaining: the process by which management and labour negotiate the terms and conditions of employment in a unionized workplace.

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