COMN 3112 Lecture Notes - Lecture 7: Henri Fayol, Hawthorne Effect, Scientific Management

• School: York University
• Department: Communication Studies
• Course: COMN 3112
• Professor: Dalton Kehoe

Document Summary

Classic models : scientific management: max weber : theory of bureaucracy, henri fayol : the [practice of] management theory of bureaucracy, frederick taylor : organize and manage work in the operating core. Henry fayol : some key principles: unity of command, unity of direction, legitimate management authority. Span of control, refers to the number of aide a supervisor has: general interest over individual interests. Frederic taylor : (cid:498)the one best way(cid:499: (cid:498)one"s best way(cid:499) to do the job, (cid:498)optimum speed(cid:499) at which to do it (the job, detailed descriptions to train workers, wage incentives to motive cooperation. Communication in classical organization theory: communication - top down, lateral communication as last resort, managers to do all planning, workers simply follow written instructions, focus efficient use of resources, culture aspects - not considered. Three schools of organization behaviours (#1 scl mgt: importance of communication (not, purpose of communication (relay orders, direction of communication (down, communication problems (by passing)