COMN 4115 Lecture Notes - Airline Reservations System, Organizational Communication, Adhocracy

• School: York University
• Department: Communication Studies
• Course: COMN 4115
• Professor: Dalton Kehoe

Document Summary

Unpredictable changes: political, business, economic, social. Elaboration of procedures and controls: high administrative overhead, over reliance on communication by paper. It didn"t the first systems were centralized at hq: controlled by a group of professional operators, number-driven. Managers could only ask for certain types of reports. People would have to line up to get their requests fulfilled: simply speeded up and extended central control. What we needed was information technology that would. Counter the pathologies: simplify organizations, create structure and location-independent organizations, facilitate collaborative organizations, make it easier to communicate than not to. I. t approach to problems of omission and distortion. A common network of databases, accessible by all. From anywhere and anyplace in the company can deal with this. Managers and employees can access common databases to solve problems instantly. No one has to ask anybody if the solution is suggested by the data in the system.