HIST 3791 Lecture Notes - Lecture 40: Nonverbal Communication, Proxemics, Facial Expression
Document Summary
Attentiveness to verbal and non-verbal cues and appropriateness of responses. Lecture 4: managing cultural differences in pharmacy practice. The rules that govern our daily interactions with each other. They include the norms and the values that differentiate us from them . Consists in patterned ways of thinking, feeling and reacting transmitted mainly by symbols, constituting the distinctive achievements of human groups. Groups of people sharing similar values and belief symptoms. People with a certain job, age, degree or wealth are treated with a lot of respect; however, in other cultures, it may not be as valued". Canada is considered to have a narrow power-distance: special jobs don"t give you different treatment. Us is conscious about titles: individual vs. collective. Western cultures have an individual approach while east asian culture is a more collective (family-based) approach: uncertainty avoidance/ risk tolerance. Western: risk tolerance, eastern: risk avoidance: long-term or short-term orientation. Western: short term, i want what i want right now .
