HRM 3420 Lecture Notes - Lecture 1: Task Analysis, Swot Analysis

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Training: focusing on learning organizational-specific knowledge, skills and abilities for a current or upcoming job/task for an individual. Education: focuses more on an individual than organizational goals. Enhancing critical thinking, effective evaluation and communication to be used in work and non-work settings. Societal level: flexible, highly trained workforce able to meet global demands of the economy and provide benefits across the nation. Organizational level: productive, high performance levels and able to enhance worker retention because workers understand that organizations are willing to invest to give them new skills/knowledge for the future. In the public sector, it ensures the needs of the citizens are being met by the service delivery of the workers of that public sector organization. Individual level: they learn new knowledge/skills, improve employment prospects which can lead to promotions and increased salary, better standard of living and satisfaction with the work that they do.

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