HRM 3440 Lecture Notes - Lecture 3: Decision-Making, Wang Laboratories, Confirmation Bias

• School: York University
• Department: Human Resources Management
• Course: HRM 3440
• Professor: Marie Budworth

Document Summary

Decision making is the process of developing a commitment to some course of action. It involves a choice among several action alternatives. Why good leaders make bad decisions campbell, whitehead and. From our analysis of these cases, we concluded that flawed decisions start with errors of judgment made by influential individuals. Hence we needed to understand how these errors of judgment occur. Our brains assess what"s going on using pattern recognition, and we react to that information or ignore it because of emotional tags that are stored in our memories. Broderick had been involved in operations centers in vietnam and in other military engagements, and he had led the homeland security operations center during previous hurricanes. These experiences had taught him that early reports surrounding a major event are often false. Emotional tagging is the process by which emotional information attaches itself to the thoughts and experiences stored in our memories.