HRM 3450 Lecture Notes - Lecture 1: Confirmation Bias, Representativeness Heuristic, Problem Solving

• School: York University
• Department: Human Resources Management
• Course: HRM 3450
• Professor: Ron Ophir

Document Summary

Good reputation for valuing all types of workers. If organization hires a subset of workers it will miss out on great workers (competitive advantage: marketing- meet and develop products for a wide range of people, creativity and 5. Problem solving- people from different backgrounds bring greater creativity (i. e. different life experiences) Also: economic/commercial- because it affects the bottom line (i. e. cost effective, moral/social- because it is the right thing to do. It is socially acceptable: legal- because there are (cid:523)likely(cid:524) penalties if we don"t. Non-dominant characteristics: identifiability: physical and cultural traits that make it possible to single them out for different treatment i. e. jews in germany, differential power- the actual use of resources to influence and control others i. e. education, health care. Canada: group awareness- the unfair treatment of certain groups leads them to realize that they are subject to differential treatment just because of their group membership or affiliation with certain groups.