Class Notes (836,808)
Canada (509,909)
York University (35,328)
ITEC 4030 (28)
all (9)

lecture_5 notes.docx

4 Pages
Unlock Document

Information Technology
ITEC 4030
All Professors

Business Process Management Systems ITEC 4030 – Winter 2011 – Peter Khaiter Lecture 5 – Foundations of BP Modeling using a BPR Software – Jan 24 Context and Overview - BPR project phases o Phase 1:Vision  Done o Phase 2: Mobilization  Done o Phase 3: Business Process Redesign  Scoping:  Done  Modeling: That's today’s lecture!  Analysis: Next week - Activities o Continue data collection o Model (“AS-IS” baseline) process o Verify/validate model - Deliverable: Software-based business process model o Software allows to draw/redraw, analyze and restructure complex processes o Software allows to examine a process at any level of details - Key participants: BPR team and process participants Required Data (Attributes) - Organizational data: o Organization units: Departments/divisions of functions (use names on organization charts) o Resources:  Roles: Participants who perform tasks  Applications (EDI, WFS, Excel application) and other equipments or tools (fax, etc.) o Cost: Get salary rates (HR departments), time to perform tasks and indirect costs for analysis - Process data: o Process: High-level grouping of activities in a BP (Verb + Object) o Tasks: Roles, durations, classification (value-added, potential WF) (Verb + Object) o Phis: Know them ALL before starting modeling  Types: Grouping of Phis based on how data/material is communicated to the next task (Paper form, Electronic form, etc.)  States: If used, indicate current status of I/O as it travels though a BP (Approved, etc.) o Decisions, choices and probabilities o Connectors:  Transfer media/duration: How a Phi is transferred (Fax, courier, internal mail) and duration  Other: Depend on editing mode and objects connected BP Modeling Methods (≠ approaches) - BP Modeling: Representation that helps understand a BP's functioning and performance (BP analysis) in reality - BP modeling methods o Language and procedure that make it possible to build process models (and to analyze them) o Methods vary from one BPR software to another  Event-Driven Process Chain (ARIS, SAP) • Event: When should something be done? • Task: What should be done? • Organization: Who should do it? • Information: What information is needed to do it?  ADF method (Workflow-BPR): Five building blocks • Structural elements of diagrams (objects) • Linking resources to activities • Rules of graphical connections • Activity path management • Process performance measurement  Next lecture BB#1 – Structural Elements of Diagrams (Primary Objects) - Activity objects: Represented by a hierarchy o Task: Has a cost and duration and employs resources (em
More Less

Related notes for ITEC 4030

Log In


Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.