8.1: EMPOWER PEOPLE TO MAKE A DIFFERENCE
Managers should encourage everyone to become part of the decision making
process. Reason why many empowerment programs fail:
Executive perspective – feels it allows middle managers to avoid their
responsibilities in the sense they have empowered employees to do what’s needed
Middle management perspective – feel, as they don’t have anything to do
View from the “rank and file” – many employees at lower levels may not want extra
Academic viewpoint – empowerment is a paradox because to empower someone,
you have to have power over him or her to begin with
Organizations do not have to have empowered employees in order to be successful
There are two main views on empowerment which are often confused:
1. Delegation and control within clearly defined boundaries – management
makes the core of a plan and employees fill in the rest
2. Personal risk-taking, growth, and change – allow people to take initiative
trusting they will grow, learn, and develop.
People should be able to see your confidence in them to succeed, and employees
should be willing to do this, not forced.
Remove barriers and give space for people to grow and learn. Remember the
importance of boundaries. Also, empowerment starts with you.
8.2: THE BASICS: LEADERSHIP IN ACTION
To be the best possible leader, follow the following 6 steps:
1. Build on your natural leadership inclinations – align your strengths with the
2. Learn what will motivate followers – give people reasons and motivation to
listen and follow you. Make sure you are able to guide the followers
3. Recognize and build on the contributions of others – don’t be intimidated by
the skills of others, but rather embrace them in order to achieve a common
4. Excel on the Leadership Triangle: People, Vision, and Execution – you must
possess skills in all these aspects but they don’t all have to be your strength.
Keep that in mind as something you can improve and develop 5. Align you style with organizational needs and challenges – it is important to
know the goals of the group and what is needed from you as a leader. Play to
your strengths and compensate for your weaknesses.
6. Remember the importance of focus – leaders are able to focus their time and
attention to the most important and urgent matters. Part of leadership is not
being bogged down in detail and cutting to the important parts.
8.3: THE IMPORTANCE OF LEADERSHIP
Leaders are people who depend on the organization’s performance, and are
expected to make decision in unexpected situations. They evaluate how well he
organization and its components are working, and