ORGS 1000 Lecture Notes - Lecture 24: Knowledge Worker, Transactive Memory, Groupthink
Document Summary
Relationship conflict disagreements among team members with regards to interpersonal relationships or incompatibilities in personal values/preferences. Task conflict disagree(cid:373)e(cid:374)ts a(cid:373)o(cid:374)g (cid:373)e(cid:373)(cid:271)ers a(cid:271)out tea(cid:373)"s task. Specific types of feelings & thoughts that coalesce in the minds of team members as a consequence of their experience working together. Team state that occurs when members of team develop strong emotional bonds to other members of the team & to the team itself. Leads to groupthink behaviours that support conformity & team harmony at the expense of other team priorities. Team state reflecting degree of confidence that the team can be effective across various situations & tasks members are confident that their team can perform well consequence, focus more of their energy on achieving team goals: mental models. Degree to which team members have a shared understanding of important aspects of the team & its task: transactive memory.