ORGS 2010 1.docx

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Week 1: Understanding Organizations
Weber's Model focuses on the following features of an Organization:
o Clear, specialized individual positions and roles with detailed specifications of the
qualifications required to fill the position, the responsibilities and performance
requirements of that position, and the assignment to it of the resources required to do the
o A formal hierarchy of these positions, with a clear line of authority that sets out clearly the
powers (and limitations) for each position
o Formal rules and standard operating procedures that govern activities
o Standardized training and training requirements, career paths, and reward systems, based
on the development of expertise and creating a predictable and stable career for those who
fulfill requirements of their positions
Now the studies of organizations require a more broader focus on not only the organization's
internal formal features, but also on the organization's informal social processes within
organizations and the analysis of the relationships between organizations and their external
The analysis on these organizations are much more in depth
Macro Level: External Organizational Environments and Organizations
Micro Level: Groups and Teams and Individual/Interpersonal Relations
Theoretical Lenses
Socially Engineered System - Strategic System :
o Formal design of the organization:
Positions, Job Specifications, Formal Reporting Hierarchy, Rules and Procedures
o Work in strategic and organizational consulting today focuses on getting the "right" design
to carry out the organization's strategy
Political System:
o Political perspective sees the organization as an arena for conflict and for the exercise of
power and influence.
o Power depends on role and position in an organization - Status
Cultural Systems:
o This perspective focuses on what people believe and value - How they see their organization
and how they develop those views, what kinds of behaviours they expect/take for granted
o Norms, values, shared mental models, socialization, habits, routines, symbols
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