ORGS 4350 Lecture 8: The Hard Side of Change Management
2 Jan 2016
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Companies tend to overemphasize the soft side of change: leadership style, corporate culture and employee motivation. Hard elements - dice: duration: time between milestone receives. Need to review projects as frequently as possible. Helps identify problems at first sight and can allow prompt corrective actions. Requirement: review complex projects every 2 weeks, and straightforward initiatives every 6-8 weeks: integrity: project team"s skills. Need to identify candidates with the right portfolio of skills. Recruit people with problem solving skills, those that are results oriented, are methodical and can tolerate ambiguity and change. Must be able to accept responsibility for decisions and disdain from the limelight: commitment: executives" and line managers" dedication to the program. Requirement: continually communicate why change is needed and what it means for employees. Messages need to be consistent and clear: effort: extra work employees must do to adopt new processes. Employees may be required to do extra work. Do not increase workload by > 10%
