PPAS 2195 Lecture Notes - Lecture 1: Moral Development, Job Performance, Customer Service

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Is the continuous process of developing competence in the following areas. A professional: an individual who is continuously motivated to seek, learn, and apply, in a fair and ethical manner, the knowledge and skills needed to do his particular job. A ge(cid:374)eral patter(cid:374) or (cid:862)(cid:449)a(cid:455) of life(cid:863) A set of rules of (cid:272)o(cid:374)du(cid:272)t or (cid:862)(cid:373)oral (cid:272)ode(cid:863) Inquiry about ways of life and rules of conduct. Situations that often require a personal judgment of what is right and wrong and for which there are no rules, polices, or legal statues guiding such decisions. Whe(cid:374) (cid:455)ou ha(cid:448)e it, (cid:455)ou ha(cid:448)e it, (cid:271)ut (cid:449)he(cid:374) (cid:455)ou lose it, it"s go(cid:374)e a(cid:374)d hard to get (cid:271)a(cid:272)k. Individual factors: moral development, maturity level and mental stability. Situational factors: economic need, special circumstances, pressure. One of the most common forms of unethical conduct. Usually someone gains personally through the use of their position/office. Whe(cid:374) e(cid:373)plo(cid:455)ee"s pri(cid:448)ate affairs or fi(cid:374)a(cid:374)(cid:272)ial i(cid:374)terests are i(cid:374) (cid:272)o(cid:374)fli(cid:272)t (cid:449)ith their duties.

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