PPAS 3190 Lecture Notes - Lecture 4: Abraham Maslow, Chris Argyris, Theory X And Theory Y

• School: York University
• Department: Public Policy and Administration Studies
• Course: PPAS 3190
• Professor: Sirvan Karimi

Document Summary

Human relations school: humanistic approach to public administration and. Organization: the main argument is that workers should not be seen as a machine, they are no just an extension of a machine, they are human beings who should be valued in decision making. Workers are human beings, they have different physiological or psychological needs. They look at what is going on in the workplace. Shift of emphasis from workers as an extension of machine to workers as humans with different needs: Highlighting the significance of informal system of work control that had been overlooked in the discussion on scientific management: Mary parker follett (1868-1933); through discussions she had findings. Rejection of the conventional use of raw power in organizations: is not only futile but also unproductive. Significance of circular response (power is not a one-way street): she argued that as far as power is concerned, there is no one way, no individual can influence the behavior of others.