BSNS105 Lecture Notes - Lecture 5: Data Quality, Job Shop, Moving Walkway

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Lecture 5: managing organisations; organisation of operations chapter 19, 20. The field of management that focuses on the physical production of goods or services and uses specialised techniques for solving manufacturing* problems . The operations activity is either a competitive weapon or a corporate milestone (skinner, 1969) * contemporary understanding of operations management goes beyond mere manufacturing to all processes. In a nutshell" operations management in an organisational setting is the managing, decision- making, strategising about the following: A person, asset, material or capital which can be used develop: to accomplish a goal. A series of activities, changes, or functions. Competencies, those activities, resources, etc. on which firm/organisation"s we base our advantage; what we are especially good at. Market positioning, financial, faster, better, stronger etc. performance. If you don"t get it right, it leads to chaos for example, the boeing 787 dreamliner. * involves managing 80% of organisational resources (materials, machinery, people) therefore has a major influence on:

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