COMM 210 Lecture Notes - Lecture 1: British Association For Immediate Care, Physical Exercise, Tachycardia
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27 Sep 2017
School
Department
Course
Professor
Comm 210
8/21/2017
●Opening
●Video
●Public Speaking - more than common sense
○Some are just common sense
●What is Competent Communication?
○Friedrich (1994) went on to suggest “a situational ability to set realistic and appropriate
goals”
○Ability: suggests we can learn
○Goals: suggests something achievable
●This Suggests
○That we have the ability (agency) to reach communicative goals
○We must not only know and know how, we must also do and know what we did
■Combination of …
●“The ability to interact well with others
○Spitzberg states “the term ‘well’ …
●Definition of Competent Communication
○Competent Communication is communication with others that is perceived to be both
effective and appropriate in a given context
●Perception and Appropriateness
○Avoid “violating social or interpersonal norms, rules, or expectations”
●Appropriateness Depends on…
○Who, communicates what message, to whom, through what channel, as well as why a
message was sent, and when
○Must consider all these aspects in order to understand meanings, implications, and ultimate
appropriateness
●Communication Competence
○Communication competence (ability) vs. intelligence (fixed state)
○Knowledge, Skill, Motivation (goals), Judgement
●Communication is not Common Sense
●Media Ecology - “The medium is the mEssage”
●Interdependency of medium, perception, and message
●Appropriateness is not in the words, they are important, but the message is NEVER just the message
●Common sense told him to have “passion”
●Office hours - M 3-5, by appointment
8/28/2017
●Communication Apprehension and Listening
●Small Section Review
○Levels of Communication
○Models of Communications
●Interpersonal Communication = Dyadic Communication
●Today