COMM 210 Lecture Notes - Lecture 1: Eye Contact, Xerostomia, Systematic Desensitization

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31 Jul 2018
Course
Professor
Competent communication
o A situational ability to set realistic and appropriate goals
o Definition
Communication with others that is perceived to be both effective and
appropriate in a given context.
o Perception and appropriateness
Who
Message
To whom
Through what medium
Why is a message sent
When
o Sensorium
The sum of an organism’s perception
o It's not what you said it's how you said it
o Communication competence vs. intelligence
Knowledge
Skill
Motivation
Judgment
Fear of Public Speaking
o Communication apprehension
Stage fright
A broad-based fear or anxiety associated with either real or anticipated
communication with another person or persons
Types
Trait-like
Context-based
Audience-based
Situational
Manifestation
Physiological
o Dry mouth
o Sweating
Psychological
o Irrational fears
How
o Behavior
o Affect
o Sensation
o Imagery
o Cognition
o Stress
Treatments
Cognitive restructuring
Systematic desensitization
Visualization
Listening
o Smile
o Open body position
o Forward leaning
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