MGT 3120H Lecture 2: Feb 6

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Published on 11 Feb 2017
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Feb 6. 2017
Midterm exam practice questions:
Leaders can quickly regain trust if they lose it false
Walk the talk true
Good manager psychologist task master leader true
Straight talk is same as no bullshit true
Advice: Build on your strengths ignore your weaknesses
For every strength you have, you have a 1000 weaknesses
Best way is to work ON STRENGTHS!!!
Working on weakness = behind the curve
Work on strengths!!!
What matters most is how you see yourself
Little rb:Read chapter 1
Key points from chapter 1:
Top managers:executives who supervise company (smallest number)
Middle managers: managers who manage other managers
First line : supervisors or managers of people (worker bees) (largest #)
What makes a great manager
1. Team work
2. Leadership
3. Critical thinking
4. Professionalism
5. Self management
6. communications
Peter drucker
Expectation and Behavior
Self fulfilling prophecy
Can our expectations about people's behavior cause that behavior?
Expectations of others
Trustworthy
Can influence behavior
Leader
Teamplayer
Bright
Hard worker
Overcame negative expectations
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People aren't saints or sinners
Trustworthiness can depend on how the are treated as on their basic character
Negotiations are bad starters for relationships
People don't cause problems, expectations do
Self fulfilling prophecy= expectations
Begins with persons belief false at the time, that a certain event will occur in the future
A new behavior results because of this belief
The expected event occurs and the prophecy is fulfilled
Robert rosenthal - harvard psychology dept.
Maze bright rats
Told researchers Smartest rats ever
Came back and said very smart
However were regular rats
Student locker numbers
Started writing down IQs fake
Were just locker numbers
Teachers treated students like that
(placebo effect)
Expectations are very contagious
Card players
Placebo effect: cure rate 63% given placebo were cured no matter what the illness
More people die on 12/25, 12/26/ 1/1 than any other dates
We get the results we expect
When you have won as many games as we have, you expect to win
Are patient
Know good things are going to happen
Mary kay ach- experience with people
Do what you expect them to do
Change expectations of others
People who are expected to succeed do well
Those who are expected to fail- perform poorly
Perception affects how others react to you
One you define someone in negative terms, you will react to them in a way that creates a negative
relationship
Low expectations could produce behavioral differences within minutes
People were given an alcohol- free drink
People then felt intoxicated
Acted that way
And were convinced
Manager expects much of a subordinate and communicates high expectations, the subordinate
raises the level of his/her performance
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