Published on 11 Feb 2017
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Feb 6. 2017
Midterm exam practice questions:
● Leaders can quickly regain trust if they lose it false
● Walk the talk true
● Good manager psychologist task master leader true
● Straight talk is same as no bullshit true
● Advice: Build on your strengths ignore your weaknesses
○ For every strength you have, you have a 1000 weaknesses
Best way is to work ON STRENGTHS!!!
● Working on weakness = behind the curve
● Work on strengths!!!
What matters most is how you see yourself
Little rb:Read chapter 1
Key points from chapter 1:
Top managers:executives who supervise company (smallest number)
Middle managers: managers who manage other managers
First line : supervisors or managers of people (worker bees) (largest #)
What makes a great manager
1. Team work
2. Leadership
3. Critical thinking
4. Professionalism
5. Self management
6. communications
Peter drucker
Expectation and Behavior
Self fulfilling prophecy
Can our expectations about people's behavior cause that behavior?
Expectations of others
● Trustworthy
○ Can influence behavior
● Leader
● Teamplayer
● Bright
● Hard worker
● Overcame negative expectations
find more resources at oneclass.com
find more resources at oneclass.com
● People aren't saints or sinners
● Trustworthiness can depend on how the are treated as on their basic character
● Negotiations are bad starters for relationships
● People don't cause problems, expectations do
● Self fulfilling prophecy= expectations
○ Begins with persons belief false at the time, that a certain event will occur in the future
○ A new behavior results because of this belief
○ The expected event occurs and the prophecy is fulfilled
● Robert rosenthal - harvard psychology dept.
○ Maze bright rats
■ Told researchers Smartest rats ever
■ Came back and said very smart
■ However were regular rats
○ Student locker numbers
■ Started writing down IQs fake
■ Were just locker numbers
■ Teachers treated students like that
■ (placebo effect)
■ Expectations are very contagious
○ Card players
● Placebo effect: cure rate 63% given placebo were cured no matter what the illness
● More people die on 12/25, 12/26/ 1/1 than any other dates
● We get the results we expect
● When you have won as many games as we have, you expect to win
○ Are patient
○ Know good things are going to happen
● Mary kay ach- experience with people
○ Do what you expect them to do
● Change expectations of others
● People who are expected to succeed do well
● Those who are expected to fail- perform poorly
○ Perception affects how others react to you
● One you define someone in negative terms, you will react to them in a way that creates a negative
relationship
● Low expectations could produce behavioral differences within minutes
● People were given an alcohol- free drink
○ People then felt intoxicated
○ Acted that way
○ And were convinced
● Manager expects much of a subordinate and communicates high expectations, the subordinate
raises the level of his/her performance
find more resources at oneclass.com
find more resources at oneclass.com