AVID MEDIA FAQ
Q: What is the Protection Program for Media Composer 7.0?
A: Any purchase of Media Composer 6.5 - whether it’tha new seat or an upgrade
from a previous version – made on or after April 7 , 2013 will receive an upgrade
to Media Composer 7.0when it becomes available.
Q: What about NewsCutter 10.5 purchases? Do those qualify for an
A: NewsCutter 10.5 purchases that adhere to the Protection Program
requirements (as noted below ) will receive an upgrade to NewsCutter 11:
Interplay Edition when it becomes available.
Q: Is Symphony 6.5 part of the Protection Program as well?
A: Customers who purchase Symphony 6.5 (either a new license or an upgrade
from a previous version) will receive an upgrade to Media Composer 7.0 with the
Symphony Option - provided they meet all of the requirements of the Protection
Program (noted below).
Q: What are the requirements for qualifying for an upgrade to Media
Composer 7.0, Media Composer 7 + Symphony Option or NewsCutter 11?
A: There are three things required in order to receive an upgrade to 7.0 or 11.0
at no additional charge:
1. Purchase a new Media Composer 6.5, Symphony 6.5 or NewsCutter 10.5 or an
upgrade to Media Composer 6.5, Symphony 6.5 or NewsCutter 10.5 on or after
April 7 , 2013
2. Register the new product at www.avid.com/support/register or update your
registration if upgrading and on a dongle
3. Redeem your Download Code from your Activation Card kit that came in your
new unit via your Avid My Account before June 30 , 2013.
Please Note: Customers who purchase from the Avid Web Store do NOT need
to redeem a Download Code as their products are available in their Avid My
Account immediately after purchase. These customers still fall under the
Q: Do Education customers – students, faculty, or institutions – also qualify
for the Protection Program?
A: Yes. Education customers will also receive an upgrade to the corresponding
Education version (student, faculty, institution) of Media Composer 7.0 Academic
Student , Media Composer 7.0 Academic Institution + Symphony Option or
NewsCutter 11.0 Academic Institution when they become available.
Q: What is the process for receiving the upgrade?
A: Customers who meet all of the requirements of the Protection Program will automatically receive an upgrade to Media Composer 7.0 (or their equivalent
product) when it becomes available.
To access the upgrade:
i. Once Media