MGMT2123 Lecture Notes - Lecture 5: Cerner

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; what happened; objectives/outcomes: investigative report: evaluation and recommendations, activity report: what are all the activities that have happened, trouble report: ie: police record, informative report: outlining information. Formal has a specific format designated: ex: vbp final report. Can be solicited (someone asked you for it) or unsolicited (no one asked you for it: solicited: expected and probably waiting for it, unsolicited: have to set a context and convince them why it was written. Wrapper your choice depending on context: headings, lists, transitions, bullet points, boldface, parallelism, active voice. Headings: bolded, shouldn"t be just one word. Bulleted list: no periods at end of phrases. Highest level: distribution center location report (centered) Use bullet points (don"t use numbers, unless it matters) When it is going to happen use specific dates. Jumps to conclusion that employees are unmotivated because the parking lot is empty at. Writes memo to managers of kc office. Has 3 people read over the memo.

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