NURS1010 Lecture Notes - Lecture 1: Therapeutic Relationship, Nursing Process, Nonverbal Communication
Document Summary
Three phases: orientation - verbal agreement between patient and nurse to work together to solve problems; goal of orientation phase is to ground the relationship in trust, follow through, enthusiastic care, respect of confidentiality. Nursing interventions are implemented and expected nursing outcomes are defined. Nurse presents information and validates and clarifies the patient"s understanding: work together to meet patient"s physical/psychosocial needs, purposeful interaction to ensure achievement goals/objectives. Can be difficult as it precedes permanent separation; experience feelings of anxiety, sadness and sense of loss. Behaviors to promote therapeutic relationship: good clinical judgment - knowing the patient, understanding his or her concerns, preferences, the history, the illness, as well as the best scientific knowledge - benner and. Sbar - presentation of all patient-related information to another caregiver: situation , background, assessment, recommendation. Video: a touch of mercy (review your notes on worksheet)
