HON 3110 Lecture Notes - Lecture 5: Soft Skills, Communication, Affinity Laws
Document Summary
Encouraged into public speaking by mother, who had him give speeches in church. Finishes college and gets a sales job in south dakota, but leaves it to go to new york. Tries to become a novelist in nyc and totally fails. Starts working at the ymca in harlem. Teaches speech classes and writes a new curriculum based off of his classes. Realizes 85% of his success (and the success of his students) come from what he calls soft people skills . Develops a talk/lecture called how to win friends and influence people . Talk is hugely successful, and a source of hope in depression era america. Writes a book based on the talk under the same name. Book is on bestseller list for 10 years. Carnegie"s principles for soft skills (from his book) Meaning there are no neutral exchanges between people. Greatest influence comes for you when people follow you for who you are.