UGBA 10 Lecture Notes - Lecture 19: Crisis Management, Swot Analysis, Strategic Management

• School: Berkeley
• Department: Business Administration, Undergraduate
• Course: UGBA 10
• Professor: Briginshaw John

Document Summary

Status report: baby boomers (52-70) / baby busters (33-51)/ baby boomlets (14-32) Workforce getting older (more boomers, age increase, didn"t retire) Workforce getting smaller (fewer people entering, pop growth decrease) Workforce getting more racially and ethnically diverse (more and more asians), complex management. Workforce getting less well educated (high school graduation rates decrease) Shift from manual labor to collar and service workers (science and engineering) Solution: develop personal and professional skills for your employees, manage performance, increase satisfaction and build loyalty and commitment, utilize talent. Strategic management: process of helping an organization maintains an effective alignment with its environment. Goals: objective that a business hopes and plans to achieve: provides direction for managers at all level, helps firms allocate resources, define culture, access performance. Strategy: broad set of organizational plans for implementing the decisions made for achieving organizational goals. Mission statement: organization"s statement of how it will achieve its purpose in the environment in which it conducts its business.