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Class Notes for COM CM 522

Managing Corporate Crises and Issues

CM 522 Lecture 24: Crisis Responses

● go to competitor with new perspective story  ● brain drai...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 6: Notes Chapter 6-7

Chapter 6  ● CMP  ○ Value  ■ pla...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 8: Notes Chpt 8

Chapter 8  ● Crisis Response  ■ prevent it fr...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 26: Apologies

Strategies  ● *ongoing* expression of regret   ○ w...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 30: Press Conference Speaking

Satisfy, Bridge and Steer    ● Thought speed  ○ ...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 28: International Crisis

● power distance  ○ hierarchy of positions  ○ ex) ...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 10: General Info

● Organizational Crisis  ○ theperception​f an unpredict...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 20: Crisis Preperation

Crisis Preparation  ● anticipating that a crisis may happen...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 2: Notes Chpt 1-3

Chapter 1  ● crisis: someone breakdown in a system that create...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
CM 522 Lecture 18: How to prevent crisis

5 Step Crisis Prevention Process  1. Identify the sources to sca...

Boston University
Mass Communication, Advertising & Public Relations
COM CM 522
Communication Success - Reference Guides

Communication Success 2 ...

Simon Fraser University
Business Administration
BUS 343
Organizational Behavior - Reference Guides

The systematic study of individual and group behavior within organi...

West Virginia University
Psychology
PSYC 302
Political Science - Reference Guides

Political Science2 ...

University of Toronto Scarborough
Political Science
POLC42H3

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