o Workforce: Selection, Training, Retention
o Organization: structure, rewards, performance, measurement, culture
o Supply Chain: Vertical integration coordination
o Facilities: location, layout, networth
o Capacity: growth place, economies of scale, additions
o Technology: Project, job shop, cell, flow manual vs automation, process
innovation, product innovation
o Execution: Planning and control, QC, Maintenance
o Improvement: Continuous Improvement, Six Sigma, Lean , Reengineering
Operations 4 P’S for Oru Kayak
Partnerships- supply chain
o Fabrication all materials and assemble- market will not know much if you do
o Procure materials and assemble- I don't really have expertise in making polymers
that are necessary for the material in making up most of that kayal. Reality: even
if i knew how to do that process at bench level, i might not be able to do it
economically. A chemical company that has facilities to make the polymer will
have big costly advantages. Maybe go someplace else to purchase the material
o Procure complete kayak
o Facility network?
o Sills/background/ education for workforce?
o Management oversight- autonomy?
o Planning and control- how much and when?
o Make to stock vs Make to order? Wait for customer to actually order? Or continue
making 8 simple kayaks a day?
o Quality control- how to test, how tightly to control?