SMG SM 131 Lecture Notes - Lecture 6: John Stuart Mill, Business Ethics, Deontological Ethics

• School: Boston University
• Department: School of Management
• Course: SMG SM 131
• Professor: Rebecca Nichols

Document Summary

Ethics- actions when no one else is looking, behavior beyond law. Managerial challenge- employees need specific, moderately difficult goals in order to excel, need to take perspective of those whose behavior they are trying to influence. Ethical fading- takes ethics out of consideration, increases unconscious unethical behavior- makes it purely a business decision: ford- pinto- lost sight of human value. Maximizing profits) encourages them to act in unethical ways to achieve goal: sears example- mechanics got sales goals, overcharged and fixed things that weren"t broken to meet goals. Indirect blindness- we are more lenient in our judgment of a person/ organization when unethical act has been delegated to a third party. Slippery slope- if we find minor infractions acceptable, we are likely to accept increasingly major infractions. Over- valuating outcomes- managers guilty of rewarding results rather than high quality decisions. Implicit prejudice- bias that emerges from unconscious belief. In group favoritism- bias that favors your group (erodes bottom line, costly)