CMST 472 Lecture 5: The Work of Ldrshp
15 Feb 2017
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Additional rdng: the work of ldrshp- ronald a. heifetz & donald l. laurie. Intro: toughest task for ldrs in effecting change is mobilizing ppl throughout org. to do adaptive work. = systematic prob. w/no ready answers: mobilizing org. to adapt behav. to thrive in new bus. environ. Providing ldrshp vs. authoritative expertise = difficult: To make change happen, execs. must break longstanding behav. pattern of their own providing ldrshp in form of sol: sol. reside in collective intelligence of emp. @ all levels who need to use one anoth. as resources/cross boundaries. Adaptive change = distressing for ppl going thru it: ldrs have to: Allow emp. pinch of reality to stim. them to adapt > protecting ppl from outside threats. Disorient ppl so new relationships can devel. Challenge way bus. is done > maintaining norms: 6 principles for leading adaptive work: Get on the balcony: bus. ldrs have to view patterns as if they were on a balcony.
