CMST 484 Lecture 3: CH 3 Questions and their Uses

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Intro: questions are tools for interviews, question= any action that solicits an answer, questions have 3 essential charac, open/closed, primary/probing, neutral/leading. Open questions: open questions: expansive, specify a topic, allow respondent freedom in determ. amount/kind of info. to provide. Ex tell me about your time in iraq: moderately open questions. Some restrictions but give respondents consid. latitude in their answers. Ex what was your housing like in iraq: advantages. Closed questions: closed questions: narrow in focus, restrict interviewee"s freedom to determ. amount/kind of info. to provide, moderately closed questions. Appear in recruiting int: highly closed questions. Can ask respondents to select answers from list/choose from scale: bipolar questions. Answers easy to replicate, tabulate, analyze: disadvantages. Primary & probing questions: primary questions: intro. topics/new areas w/in a topic & can stand alone even when taken out of context. Essential when respondent doesn"t reply to ?/appears to be lying. Use when answer is incomplete/respondent seems hesitant to cont.

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