HCSV 360 Lecture 15: discipling employees
11 Apr 2017
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Document Summary
Verbal, written and documentation: before you discipline: a. Investigate to verify the entire truth of the situation a. i. Talk to parties involved or who witnessed event a. ii. After each step document the process and findings of the investigation a. ii. 1. The goal is to make a positivity sandwich" and use the virtue words. First, tell the individual about qualities and behaviors in them that you really appreciate a. ii. Them, tell the person what you feel needs to change or be corrected a. iii. Finally, thank them for what you appreciate: progressive discipline, this is discipline that progresses and takes steps to correct an undesirable behavior or action. Unlike evaluations and interviews, there is no need to warm up the other party. Jump right in and be politely direct: the verbal warning, step 1 a. i. Counsel the employee- inform and explain what you need improved and/or what is wrong a. ii.
