MGT-2010 Lecture Notes - Lecture 13: Narcissism, Transactional Leadership, Agreeableness
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Chapter 14 – Power, Influence, and Leadership
• Managers vs. Leaders
o Being a manager means:
▪ Planning, organizing, directing, controlling
▪ Executing plans and delivering goods and services
▪ Managing resources
▪ Being conscientious
▪ Putting customers first, responding to and acting for
customers
▪ Mistakes can happen when managers don’t appreciate
people as the key resource, underlead by treating people
like other resources, or fail to be held accountable
o Be a leader means:
▪ Being visionary
▪ Being inspiring, setting the time, and articulating the vision
▪ Managing people
▪ Being inspirational (charismatic)
▪ Acting decisively
▪ Putting people first, responding to and acting for followers
▪ Mistakes can happen when leaders choose the wrong goal,
direction, or inspiration; over lead; or fail to implement
the vision
• Trait approaches to leadership
o Trait approaches to leadership attempt to identify distinctive
characteristics that account for the effectiveness of leaders
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o Positive task-oriented traits
▪ Intelligence, conscientiousness, openness to experience,
emotional stability, positive affect
o Positive or negative interpersonal attributes
▪ Extraversion (+), agreeableness (+), emotional intelligence
(+)
▪ Narcissism (-), Machiavellianism (-), psychopathy (-)
• Dark side traits
o Narcissism – having a self-centered perspective, feelings of
superiority, and a drive for personal power and glory
o Machiavellianism – displaying a cynical view of human nature
that condones opportunistic and unethical ways of manipulating
people, putting results over principles
o Psychopathy – characterized by lack of concern for others,
impulsive behavior, and a lack of remorse when actions harm
others
• Behavioral leadership approaches
o Attempt to determine the distinctive styles used by effective
leaders
o Divided into four categories:
▪ Task-oriented behavior
▪ Relationship-oriented behavior
▪ Passive behavior
▪ Transformational behavior
• Task-oriented leader behaviors
o These ensure that people, equipment, and other resources are
used in an efficient way to accomplish the mission
o Two types: