MGT-2010 Lecture Notes - Lecture 13: Narcissism, Transactional Leadership, Agreeableness

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7 Dec 2020
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Chapter 14 Power, Influence, and Leadership
Managers vs. Leaders
o Being a manager means:
Planning, organizing, directing, controlling
Executing plans and delivering goods and services
Managing resources
Being conscientious
Putting customers first, responding to and acting for
customers
Mistakes can happen when managers don’t appreciate
people as the key resource, underlead by treating people
like other resources, or fail to be held accountable
o Be a leader means:
Being visionary
Being inspiring, setting the time, and articulating the vision
Managing people
Being inspirational (charismatic)
Acting decisively
Putting people first, responding to and acting for followers
Mistakes can happen when leaders choose the wrong goal,
direction, or inspiration; over lead; or fail to implement
the vision
Trait approaches to leadership
o Trait approaches to leadership attempt to identify distinctive
characteristics that account for the effectiveness of leaders
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o Positive task-oriented traits
Intelligence, conscientiousness, openness to experience,
emotional stability, positive affect
o Positive or negative interpersonal attributes
Extraversion (+), agreeableness (+), emotional intelligence
(+)
Narcissism (-), Machiavellianism (-), psychopathy (-)
Dark side traits
o Narcissism having a self-centered perspective, feelings of
superiority, and a drive for personal power and glory
o Machiavellianism displaying a cynical view of human nature
that condones opportunistic and unethical ways of manipulating
people, putting results over principles
o Psychopathy characterized by lack of concern for others,
impulsive behavior, and a lack of remorse when actions harm
others
Behavioral leadership approaches
o Attempt to determine the distinctive styles used by effective
leaders
o Divided into four categories:
Task-oriented behavior
Relationship-oriented behavior
Passive behavior
Transformational behavior
Task-oriented leader behaviors
o These ensure that people, equipment, and other resources are
used in an efficient way to accomplish the mission
o Two types:
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