HADM 1360 Lecture Notes - Lecture 3: Fast Casual Restaurant, Market Segmentation, Ihop
HADM 1360
Spring 2015
Ben Lawerance
Cornell University
Note Type: Lecture Note
Lecture Number: Lecture 3
Economics of the Restaurant
• Restaurant business is driven by economic
• Restaurant must be opened where there is a market
• Menu is a way of market segmentation
Ways to Classify
• Price Tiers
• Levels of Service
• Type of Ownership
• Food Category
Attributes expected in a fast casual restaurant
• Limited Service or self-service formats
• Speed - faster than casual - slower than QSR
• Customization - more than QSR
• Quality - fresher than QSR
• Higher price than fast food, lower than casual
• No drive through
Model: Different Types of FAFH / Restaurants
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