HRT 240 Lecture Notes - Lecture 7: Entire Function, Outsourcing
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Among three levels of distribution
intensity, car dealerships usually use 
distribution intensity. selective
Brick & Mortar stores (e.g., Target, Walmart) have
more  utility but less  utility, but online
shoppings have more  utility than  utility. ...
In service, 'inseparability' refers to the inability of the
production and consumption of a service to be
separated; consumers must be  during the . present, production
In service products, three categories of pricing
objectives are: -oriented pricing, -oriented
pricing, and -oriented pricing.
In terms of the relationship between core service and
supplementary service products, firms usually
emphasize  services to create a competitive
leading supply chain oriented forms share five
characteristics: they are ; they are ; they are ;
they have the support of  managers; and they are
 at conducting and directing supply chain activity.
credible, benevolent, cooperative,
top managers, effective
'Outsourcing' is a manufacturer's or supplier's
use of independent  party to manage an
entire function of the logistics system third
'Perishability' of the service is the
inability of services to be , , or .
Supply chain management is
a key means of  for a firm. differentiation
Three types of qualities in evaluating
service quality:  quality;  quality; and