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Class Notes for Management at University of Colorado - Boulder (CU-BOULDER)


CU-BOULDERMGMT 4210Heather AdamsFall

MGMT 4210 Lecture Notes - Lecture 1: 5 Whys, Systems Theory, Unintended Consequences

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Define the problem (5 whys, ch 1, and dupont case in ch 2) Get to the root cause : 5 whys (cid:1) Oil spill thing"s leaking defective gaskets they were
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