PSYC 3241 Lecture Notes - Lecture 9: Learned Helplessness, Conflict Management, Groupthink

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Not universally superior across all performance indices. Not universally better at decisions than individuals. Shift in research emphasis is required; e. g. , shift in level of analysis: individual (micro level, team (meso level, organization (macro level) Some constructs do not exist across all three levels. Disentangling sources of influence on work behavior. Whole is greater than the sum of the parts. Principle 3: collectively view themselves as a group whose success depends on their interaction. Principle 5: have leaders who serve as models for the others. Many types of teams and ways to categorize them. Social media and i/o psychology: social media teams (p. 278) Types: problem resolution: consistent, high-trust focus on solving problems, creative: develop new product or service, tactical: execute well-defined plan, ad hoc: limited life-span problem-resolution/tactical team, virtual: interact electronically. Cross-cultural i/o psychology: human interaction in virtual teams (p. 280) Five-stage model of team development: forming, storming, norming, performing, adjourning.

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