PSYC 3241 Lecture Notes - Lecture 6: Intelligent Tutoring System, Descriptive Knowledge, Organizational Learning
Document Summary
Organizational learning encompasses both training and development of workforce. Greater emphasis on skill enhancement with changing nature of work. Learning has ascended in importance, e. g. , director of training to chief learning officer. Three phases of skill acquisition: declarative knowledge (facts and things, knowledge compilation (integration of sequences, procedural knowledge (how to perform automatically) Three classes of abilities important for all 3 phases: general mental ability (most important at phase i, perceptual speed abilities (critical at phase ii, psychomotor ability (limits phase iii) Experts vs. novices: three distinguishing features of experts: proceduralization (automaticity, mental models, meta-cognition. Three stages to a training needs assessment: organizational analysis, task analysis, person analysis. Shift from instructor-led classroom toward learner-centered, technology-based (computer- based) training. Continuously modifies level of instruction to pattern of trainee. Gives trainees immediate feedback about quality of their decisions. Less structured than acting - no scripts, just roles. Most effective when specific behavioral-based guidelines are given. Put trainees in control of their learning.
