HSA 3110 Lecture Notes - Lecture 13: Job Rotation, Training And Development, Employee Retention

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Employee development is a fundamental responsibility of every manager of people. It is essential to employee growth, employee retention, and the manager"s overall effectiveness and promotability. Employee development also reflects the mission and values of most health care organizations related to providing quality care. Promotion from within the organization also depends on developing the current employees. External mandates relating to licensing or certification of the facility may require employee development and training. Labor contracts may include provisions for training programs and related benefits. Quality improvement and risk management programs also require proper training. Employee orientation consists of two phases: general orientation and departmental orientation. General orientation is common to all employees and is provided by human resources specialists. The departmental orientation is specific to each department and is provided by the department manager. The general orientation typically includes a brief history of the organization and an explanation of its mission.

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