HSA 3110 Lecture Notes - Lecture 15: Job Satisfaction, Paternalism

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Module 12: leadership and the manager, part 2. Creating a complete list of qualities or characteristics of leaders is difficult in that it is always possible to find supposedly successful leaders who are lacking many or all of these qualities or characteristics. Ultimately there is but one characteristic or condition that describes a successful leader and that is the acceptance of the followers. If the followers willingly accept a particular leadership, that leader is successful as such. A leader is someone who can organize tasks and make things happen, and inspire goal-directed behavior that is consistent and efficient. There is no set standard for leadership behavior. Individuals must match their own characteristics to the needs of the organization. Individuals who do not hold formal, hierarchical office may be leaders in some settings. Managers are formal leaders in that their role is to coordinate, motivate, and direct work groups. Leaders must make critical decisions and have a systems perspective.

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