GEB-4455 Lecture Notes - Lecture 9: Frederick Herzberg, Abraham Maslow, Job Satisfaction
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When that happens, the company usually loses more than an experienced employee. An intrinsic reward is the personal satisfaction you feel when you perform well and complete goals. The belief that your work makes a significant contribution to the organization or to society is a form of intrinsic reward. An extrinsic reward is given to you by someone else as recognition for good work. The solution, he thought, was to scientifically study the most efficient ways to do things, determine the one best way to perform each task, and then teach people those methods. Three elements were basic to taylor"s approach: time, methods, and rules of work. His most important tools were observation and the stopwatch. Believing different materials called for different shovels, he proceeded to invent a wide variety of sizes and shapes of shovels and, stopwatch in hand, measured output over time in what were called time-motion studies.
