MAN-3240 Lecture Notes - Lecture 7: Group Cohesiveness
Document Summary
Communication: the transfer of information between two or more individuals, cool hand luke- classic movie. What we have here is a failure to communicate . This is a common theme within all organizations: communication involves. Functions of communication: four functions of communication: Express feelings and emotions: in the case of edward jones there are examples of this company utilizing the four functions. Provides organizations with more ways for communication. Work groups: we are involved with groups in our personal lives. We enjoy these groups and we always get along: the one constant of working in groups is that there is always some level of conflict. Pret a manger: getting hired at pret is a team process, this hiring process has produced. Turnover well below the industry average: the process will produce a highly cohesive work group. Work teams the ge case: work groups and work teams are not the same.
