CONF 300 Lecture Notes - Lecture 11: Jargon
26 Aug 2016
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Document Summary
It begins at the initial meeting with the client to determine whether or not the facilitator can provide the necessary skills the group needs. If successful, the second phase clarifies goals and determines how to work together and establish a contract that defines expected results. The third phase is a design that must address immediate concerns, hopes, and long-term goals. The final phase is evaluation levels of facilitation. Micro-level intervention: interpersonal or small group conflicts; seeks change in communication patterns and agreements as to how members will work together. Large and multi-party intervention: seeks structural changes (laws, policies, rules) as a facilitator. Share concerns and hopes; all info with all parties. Diagnosing behavior that enhance/hinder groups and affect group effectiveness. What is leader a person to say or do this? decide how and when to respond. What does it mean when a person says/does this? translate and mark. Helping group member change their behavior toward each other.
